Privacy policy

Last updated: 2 May 2026

This Privacy Policy describes how Omïa Skin (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase.

By using our website, you agree to the collection and use of your information in accordance with this policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. The updated version will always be available on this page.

Information we collect

The personal information we collect depends on how you interact with our website.

Information you provide directly

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details
  • Any information you provide when contacting us

Information collected automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent
  • Interaction data

This information is collected using cookies, pixels, and similar technologies.

Information from third parties

We may receive information from third parties such as:

  • Shopify (our e-commerce platform)
  • Payment providers
  • Analytics and advertising partners

These providers collect and process information on our behalf to help us operate our business.

How we use your information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Manage your account
  • Send order confirmations and updates
  • Improve our website and customer experience
  • Detect and prevent fraud
  • Send marketing communications (if you have opted in)
  • Show you relevant advertising

Cookies and tracking technologies

We use cookies and similar technologies to:

  • Operate and improve our website
  • Remember your preferences
  • Analyze website traffic
  • Deliver relevant advertising

You can control cookies through your browser settings.

Sharing your information

We may share your information with:

  • Service providers (payment processing, shipping, hosting)
  • Marketing and analytics partners
  • Legal authorities when required by law

We do not sell your personal information.

User-generated content

If you submit reviews or content on our website, this information may be publicly visible. We are not responsible for how others use this information.

Data retention

We retain your personal information only for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our policies

Data security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure.

Children’s privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Your rights

Depending on your situation, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for marketing communications

To exercise your rights, please contact us.

Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Contact

If you have any questions about this Privacy Policy or your data, please contact us:
contact@omiaskin.com.au